Customer Service

Chicago Cutlery® Warranty

Chicago Cutlery knife products (does not include cutting boards) are warranted to be free of defects in material and workmanship under normal household use for the lifetime of the product. Any piece found to be defective will be repaired or replaced at no charge with the same item or an item of equal or greater value. This warranty is not valid for products damaged by misuse, for purposes other than normal household use, or failure to follow the manufacturer’s Use and Care instructions. In no event is World Kitchen, LLC liable for consequential damages.